Password reset or Access request 

Apply for the Commonwealth Paid Parental Leave (CPPL) federal scheme, providing the basic minimum wage to eligible new parents

Use this page to find out about eligibility for Retention Leave and how to apply

Apply to have Retention Leave converted to a monetary amount

View, add, modify your bank and deduction details 

Request access to Basware

Find and view accrued leave balances and estimate future entitlements

Submit Payroll Claims form on a fortnightly basis (Autopay-type / part-time employees, FLEXI/TOIL) for payment

We are here to help - use the 'Get in touch' area to view Payroll, General Enquiries contact information

Agencies are required undertake the required validation checks prior to submitting forms to Accounts Payable

Follow the process above and your reimbursement will be in your nominated bank account in the quickest possible time

Income Statements can be accessed at any time throughout the year through ATO Online services, via myGov.

Auto pay, Rosters and Manual timesheets are vital to processing payroll.

Information and resources to set-up your access to Basware

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Help us improve by reporting a problem with a service 

Access HR21 for personal, pay and bank details

Generate and view payslips

Late payment interest is automatically applied to undisputed invoices, not paid within 30 calendar days of the date it is received  

HR21 online registration and Multi-Factor authentication (MFA) ensures we provide secure access to users

Register or reset HR21 user access

Apply to access HR reports (WebFocus) in HR21

Request access to CHRIS21

Overpayment process, recovery, contact details

Payroll Services strives to pay in accordance correctly completed timesheets, claim and leave forms as authorised by Managers/delegates - saving time and minimising delays 

Follow these best practice tips to streamline processing and speed up invoice payments  

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View your agency's approved invoice - payment run schedule and request an urgent payment

Learn about VSP offers and processes

Here's how to speed up payments by taking advantage of our Purchase Order/Invoice matching software