Tips for submitting pay-related documentation

Introduction

View these tips for submitting pay-related documentation

Paperwork submission tips

  • Complete forms legibly and write as clearly as you can.

  • Check that all fields have been completed and it has been authorised by the appropriate delegate if required.

  • Label your paperwork appropriately.

  • Email paperwork to the appropriate payroll team by checking the 'Get in touch' information for your agency, specific to your transaction type.

  • Include a reference number if applicable.

  • Include your employee ID, contact information and any relevant background information.

  • Submit paperwork via email, - please do not duplicate by sending hard copies via post .

  • Ensure you request a 'read receipt' to confirm the delivery of your email - an automated 'receive' reply is sent from the Payroll Services team email address.

When sending send documentation by fax, include a cover sheet detailing the total number of sent pages, your contact information and the full name of the recipient. Remember to check the fax transmission report for confirmation of a successful delivery